Corporate Responsibility

This Privacy Policy sets out how JDR Cable Systems (Holdings) Ltd (“JDR”, “we”, “our”, “us”) collects, uses, and protects any personal data you provide to us, including via our website https://www.jdrcables.com, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.  This Policy covers and includes all JDR Group businesses.

The use of the site means that you agree to these terms and conditions of the Privacy Policy. If you do not agree with any provision of the Policy, we recommend that you do not use the site and do not submit your personal information.

As a rule, JDR do not require you to provide personal data when interacting with our websites. However, it may happen that JDR will need your personal data in order to, for example, answer a question, manage an inquiry or for other similar purposes.

We may collect, use, store, and transfer the following types of personal data:

• Identity Data – such as your name, job title.
• Contact Data – such as email address, phone number, and mailing address.
• Technical Data – including IP address, browser type, operating system, and platform.
• Usage Data – how you use our website and services.
• Profile Data – including username and password (where applicable).
• Marketing and Communications Data – your preferences in receiving marketing from us.

We may also collect and use Aggregated Data, such as statistical data, which is not considered personal data under UK GDPR.

If there appears the need to collect personal information on one of JDR’s websites we will inform you about this via appropriate JDR website notices.

We collect data in the following ways:

• Direct interactions – via forms, phone, email, or otherwise.
• Automated technologies – using cookies and similar technologies.
• Third parties – including analytics providers such as Google Analytics (outside the UK, but compliant under relevant safeguards).

We use your personal data to:

• Provide and improve our products and services.
• Communicate with you regarding your inquiries or service requests.
• Send marketing communications (where lawful).
• Comply with legal or regulatory obligations.
• Monitor usage and improve the functionality of our website.

We rely on the following legal bases under UK GDPR:

• Consent – where you have given it.
• Contract – where processing is necessary to perform a contract with you.
• Legal obligation – where required by law.
• Legitimate interests – to conduct and manage our business (provided your rights do not override those interests).

We may share your personal data with:

• Service providers – for website hosting, analytics, and IT support.
• Regulatory bodies – where required by law.
• Business partners – where relevant to the provision of services.

We ensure all third parties respect the confidentiality and security of your data and comply with UK data protection law.

Where we transfer data outside the UK, we ensure that appropriate safeguards (e.g., Standard Contractual Clauses or adequacy decisions) are in place to protect your personal data.

JDR Group websites may contain links to third-party websites. The Company does not control these websites and, therefore, it is not responsible for the practices of third parties with regard to the confidentiality and security of your personal data or their content. Please read the privacy policies posted on such sites before using them or before providing your personal data.

We implement suitable technical and organisational measures to protect personal data from loss, misuse, or unauthorised access. Access is limited to those who need it for legitimate business purposes and are subject to confidentiality obligations.

We retain your personal data only for as long as necessary for the purposes we collected it, including legal, accounting, or tax requirements. The retention period depends on:

• The nature and sensitivity of the data.
• The purpose of collection.
• Legal or regulatory requirements.

You have the following rights under UK GDPR:

• Access – to your personal data.
• Rectification – of inaccurate or incomplete data.
• Erasure – where data is no longer necessary.
• Restriction – of processing under certain conditions.
• Objection – to processing, particularly direct marketing.
• Data portability – to receive your data in a structured, machine-readable format.
• Withdraw consent – where processing is based on consent.

To exercise these rights, contact us at jdrcompliance.officer@jdrcables.com.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience, remember preferences, and collect analytical data.
We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the website to function properly. They do not require your consent.
• Performance Cookies: Collect anonymous data on how visitors use our website to improve functionality.
• Functionality Cookies: Remember choices you make (e.g., language preferences) for a more personalised experience.
• Targeting/Advertising Cookies: Track your browsing activity to deliver relevant advertisements.

We use cookies to:

• Enable essential functionality.
• Analyse usage to improve site performance.
• Provide personalised content and advertising.

You can manage cookies via:

• The cookie consent banner on your first visit.
• Browser settings.

If you are unhappy with how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk. 

We may update this policy periodically. Changes will be posted on this page, and we recommend you review this page from time to time to stay informed.

For any questions regarding this Privacy Policy or your personal data, please contact:

JDR Cable Systems Ltd
Littleport Innovation Park
177 Wisbech Road,
Littleport,
Cambridgeshire, CB6 1RA

email:  jdrcompliance.officer@jdrcables.com